How Our Legal Terms Apply to You
When you open an account with us, you enter into an agreement that governs how we collect, store, and use your information. We collect only what is necessary to operate your account — your registration details, transaction records from payment methods such as Touch 'n Go
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eWallet, Boost, and GrabPay, and session activity needed for account security. Your data is not sold to third parties. We retain transaction records for the period required under applicable financial regulations, and account data is held for as long as your account remains active or as
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required by law. If you are in Malaysia, access to our platform and the enforceability of these terms depend on local law and are available only where local law permits. We apply SSL encryption across all account and payment flows, so the data you submit when
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funding your account via DuitNow or FPX travels securely. Any dispute arising from your use of the platform will be handled through the process described in our contact section below. We update these terms when our practices change, and we will notify you through your registered
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account channel when material changes occur. Continued use of the platform after notification constitutes acceptance of the revised terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.